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Hilfe zur Optimierung des Raumklimas
Step 1: Physical installation of THE CLOUD
It only takes 2 minutes to install your indoor climate sensor. Here are the four most important things to remember:
Height is crucial
Mount SKYEN at a height of 1.5 - 2 metres (eye level). This is where humans breathe in the air and where the sensor measures most accurately.
Find the right wall
Avoid placing it in direct sunlight, near open windows, ventilation inlets, and radiators. These can skew the measurements.
Power up
Connect the included power supply. The SKY will light up as soon as it receives power and will begin its calibration process.
Auto-Calibration
Your SKYEN sensor calibrates itself. Therefore, allow it 24 hours to calibrate its sensors for the most accurate measurements.
Step 2: Which subscription did you choose?
Choose your plan below to view the specific guide for your data setup.
Optimize
For those who want a quick overview and action.
Research
For those who want to delve into data and trends.
Pro
The complete solution for professional fleet management.
Haven't subscribed yet?
Get full access to your data, history, and smart notifications. Make your SKYEN even more powerful with a software package that suits your needs. (Requires installation of sim card in your device)
Step 3: To your colleagues
Should your colleagues join too?
Here you can find a guide that you can send directly to your employees so they know how to read SKYEN's signals and respond to them.
Step 4: Learn more in our help centre
Frequently asked questions
Why is the SKY blue or red as soon as I set it up?
That's completely normal!
When SKYEN is turned on for the first time, the sensors need to "wake up" and calibrate themselves to the air in the room.
It can take up to 5-10 minutes before it shows the completely accurate air quality. If it's still glowing red after fifteen minutes, it's time to ventilate!
Does the CLOUD always need to be connected to power?
Yes. To provide you with real-time and historical data in your dashboard, the SKY unit must be connected to a power source using the supplied cable. It does not have a built-in battery, as this would limit its ability to measure accurately and continuously.
Can I mount it on a glass wall or a pillar?
Absolutely! SKYEN is designed to be flexible. The most important thing is not the surface, but the height (approx. 1.5 - 2 metres) and that it is not hidden behind a plant, a cupboard, or a curtain where the air does not circulate freely.
I want to extract data but I don't want to buy a subscription. Is that possible?
Yes, of course. Our vision is to make data accessible to everyone. Therefore, all newer SKYEN devices (version 2.01 and onwards) have a physical data output. Read more here about how you can extract data from your device.
Do you need help?
Our support team is ready to help you if you're experiencing technical issues or have questions about your data.