How to change and check the SIM card in SKYEN

SKYEN is designed to be as simple to use as possible. The device automatically sends indoor climate data via its built-in SIM card, so you can follow its progress in the dashboard without installation or network setup.

In rare cases, it may be necessary to check or replace the SIM card. This could be, for example, if the device no longer sends data, or if the SIM card needs to be replaced with a new one.

Fortunately, the process only takes a few minutes.

What you need

Before you begin, you will need:

• The new SIM card (nano-SIM)

• Access to the SKYEN device

The entire process typically takes less than 5 minutes.

1. Disconnect the power

Start by unplugging SKYEN from the power outlet.

It is important that the device is not powered while you open it, so that the electronics are not affected.

2. Open the device

Turn SKYEN over so that the front faces you.

OPEN the sensor by pressing the front while pulling the outer white shell towards you, thus opening the sensor.

3. Locate the SIM card

The SIM card is located in a small SIM holder on the circuit board.

The holder is typically located close to the modem and can be recognized by the small metal holder for nano-SIM.

4. Remove the SIM card

Gently push the SIM holder and remove the SIM card.

Pay attention to the orientation of the SIM card so that the new one can be inserted correctly.

5. Insert the new SIM card

Insert the new nano-SIM into the holder in the same orientation as the old one.

Make sure that:

• the card is completely flat

• it is correctly seated in the holder

Then close the SIM holder again.

6. Close the device

Replace the faceplate and slide the white cover around SKYEN until it clicks shut.

Make sure the casing is properly closed so that the sensor remains protected.

7. Turn SKYEN back on

Plug SKYEN back into the power outlet.

The device will now start up and automatically attempt to connect to the mobile network.

After a short while, the sensor will start sending data again.

8. Check that data is being received

You can verify the connection by:

• opening the SKYEN dashboard

• scanning the QR code on the device

• or checking that new measurements begin to appear

If it takes a while for data to appear, this is normal – the sensor can take a few minutes to establish a network connection.

If SKYEN still does not send data

If the sensor is still not online after the SIM change, it may be due to:

• lack of network coverage

• incorrect SIM card

• a device that needs to be restarted again

In that case, you are always welcome to contact ÅBN support via chat or at hello@aabn.io